COVID-19 Guidance for Constituents

The State Department is advising Americans to avoid all international travel at this time. In countries where commercial departure options remain available, Americans seeking to return home should make immediate arrangements to do so, unless they are prepared to remain abroad for an indefinite period. For more information on the State Department’s worldwide “Level 4” travel advisory, please see here.

The State Department has created a 24-hour public hotline for Americans abroad who are impacted by the COVID-19 crisis. For callers in the U.S. and Canada, the number is 888-407-4747. For those dialing from overseas, the number is 202-501-4444. Travelers are also strongly encouraged to enroll in the State Department’s Smart Traveler Enrollment Program (STEP) to receive alerts and make it easier to locate them in an emergency. The only way for our missions abroad to know that an American is in country is to register through STEP. Once they do so, the mission will not only know whether the citizen is present on the ground but will also be able to send that person updates in real time. This is the quickest way for Americans to receive the most up to date information where they are.

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